{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaAlreadyRequired":false,"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","isFeatureBranch":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":true,"previousSlug":null,"lastSlugWithoutNestedModal":"/contactez-nous/information-services.html","lastSlugWithoutPopin":null,"lastSlugWithoutPopinOrConfig":null,"slug":"/contactez-nous/information-services.html","location":{"base":"/contactez-nous/information-services.html","queryParams":{}},"data":{"jcr:title":"Information services - particuliers","seoSemanticMessage":"

Pour avoir plus d'info sur nos services, choisissez votre concessionnaire et indiquez vos coordonnées.

","title":"Demande d'information sur les services pour particuliers - Renault","breadcrumbname":"Demande d'information sur les services","hideInNav":false,"redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/leadform/homepage","meta_description_seo":"Indiquez votre adresse email e recevez toutes les informations sur les services proposés par Renault pour votre future voiture.","textIsRich":"true","meta_robots_index":"index","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","subMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone"},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/common/structure/content/layout2Zone","slice68v0_copy":{"sling:resourceType":"one/components/common/leadform/slice68vF","general":{"titlePrefix":"Choisissez votre concessionnaire"},"legalNotice":{"showLegalNotice":false},"slice68vE":{"sling:resourceType":"one/components/common/leadform/slice68vE","general":{"showOnlineAppointmentTag":false,"showFilters":false,"showRenaultPartners":true,"searchFilters":"dacia.blacklisted==false;dacia.receiveLead==true;activities=in=(01);birId=out=44200740","nbResults":"25","displayMode":"standAlone","showDetails":false}}},"slice21v0_copy_copy":{"backgroundColorWhite":false,"sling:resourceType":"one/components/edito/slice21v0","componentD7v0":{"fontSize":"small","sling:resourceType":"one/components/edito/componentD7v0","textIsRich":"true","bodyCopy":"

Avec votre consentement, vos données seront traitées à des fins de marketing direct du Groupe Renault (Renault, Dacia, Alpine et Mobilize) et de son réseau de distributeurs. Le consentement peut être retiré à tout moment. Vous disposez d’un droit d’accès, de rectification, de limitation de traitement, d’effacement, ou de portabilité de vos données. Ces droits, de même qu’un retrait de consentement, peuvent être exercés gratuitement par e-mail envoyé à l’adresse contact-client.be@renault.be. Nous pouvons vous demander de justifier votre identité. Vous disposez également d’un droit de réclamation auprès de l'Autorité de protection des données.

Vos données à caractère personnel sont traitées afin de répondre à votre demande. Renault Belgique Luxembourg SA, dont le siège est établi à 1070 Bruxelles, chaussée de Mons 281 agit en tant que responsable du traitement des données, conjoint avec Renault SAS. Elles pourront être communiquées pour la même finalité aux réseaux et partenaires du groupe RENAULT. Les données peuvent être communiquées aux mêmes fins aux distributeurs ou aux partenaires de votre choix, qui agiront alors également en tant que responsable du traitement des données. Les données seront conservées pour la durée nécessaire à la finalité précitée et à la gestion des litiges éventuels. Vous pouvez obtenir plus d’informations sur le traitement de vos données personnelles en consultant notre politique de confidentialité.

"}}}},"subFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone"}},"modelParams":{"sling:resourceType":"one/components/dacia/vn/modelParams"},"offerParams":{"sling:resourceType":"one/components/dacia/vn/offerParams"},"productParams":{"sling:resourceType":"one/components/vn/productParams"},"leadFunnelParams":{"stepperInfo":{"steps":[{"title":"Information services - particuliers","url":"/contactez-nous/information-services.html","components":["one/components/common/leadform/slice68vF","one/components/edito/slice21v0"]},{"title":"Coordonnées","url":"/contactez-nous/information-services/contact-details.html","components":["one/components/common/leadform/slice55v0","one/components/edito/slice21v0"]},{"title":"Confirmation","url":"/contactez-nous/information-services/confirmation.html","components":["one/components/common/leadform/slice65vC"]}],"currentStepNumber":0,"totalSteps":3,"firstStep":"/contactez-nous/information-services.html","nextStep":"/contactez-nous/information-services/contact-details.html"},"displayAuthentModal":true,"leadSubmissionError":"Une erreur s'est produite. Veuillez réessayer ultérieurement","typeOfInterest":"VN","formName":"ONE-BAS","formType":"Service request","leadSource":"INTERNET","stepperTitle":"Info services","sling:resourceType":"one/components/common/structure/leadFunnelParams","rangeAdminId":"","isModelInRange":true},"tyreLabelling":{"frontTyresLabel":"Pneus avant","rearTyresLabel":"Pneus arrières","tooltipTitle":"Jantes & étiquettes énergétiques pneus","sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling","textIsRich":"true","bodyCopy":"

Vous pouvez accéder ici aux étiquettes des pneus compatibles avec votre
configuration.

En cliquant sur chaque étiquette ou en scannant le QR-code avec l'appareil photo de votre smartphone vous aurez la possibilité d'accéder à la Fiche Produit détaillée du pneu correspondant, directement sur le site de l'Union
Européenne.

En raison des spécificités de la production de véhicules, plusieurs étiquettes peuvent être affichées.Contactez votre concessionnaire ou rendez-vous sur https://fr.dacia.lu/etiquettes-energetiques-pneus.html pour plus d'informations.

"},"authenticationParams":{"link":"https://my.dacia.lu/connexion-inscription.html","text1":"Vous avez un compte My Dacia ? ","text2":"Gagnez du temps en vous connectant","sling:resourceType":"one/components/structure/adminpage/site/authenticationParams","textIsRich":"true","authenthificationPopin":{"guestConnection":"continuer sans se connecter","createAccountLabel":"créer un compte","straplinePopIn":"content de vous revoir ","title":"Vous avez un compte My Dacia ?","alreadyAccountLabel":"je possède déjà un compte","helloLabelPopin":"Bonjour ","introduction":"

Connectez-vous ou créez votre compte

"}},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"professionalParams":{"sling:resourceType":"one/components/structure/professionalParams"},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","brandsAndModelsParams":{"sling:resourceType":"one/components/structure/adminpage/site/brandsAndModelsParams"},"validation":{"zipCode":"^(L-)?\\d{4}$"},"receipt":{"validatedPayment":"paiement validé","yourOrderLabel":"Votre commande","asapLabel":"Le plus vite possible","eWaste":" ","wishedOperation":"Intervention souhaitée","yourAvailabilities":"Vos disponibilités","requestSentLabel":"demande envoyée","dealerServices":"Vos services","yourCarLabel":"Votre véhicule","yourAppointment":"Votre rendez-vous","seeMyCart":"voir mon panier","selectedPackages":"forfaits sélectionnés","vehicleOfInterest":"Le véhicule qui vous intéresse","contractSigned":"contrat signé","seeMySummary":"voir mon récapitulatif","quoteValidity":"votre devis est valable 1 mois","yourEnergy":"Motorisation","selectedOffer":"Offre choisie","indifferent":"peu importe","viewDetails":"détails","summaryLabel":"Récapitulatif","payDealerLabel":"Total","yourDealerLabel":"Votre concessionnaire","offer":{"details":"Détails de l'offre"}},"abandonmentModal":{"modalTitle":"Quitter le formulaire ?","modalIntroduction":"Les informations pré-remplies seront perdues."},"identityTooltip":{"title":" "}},"customization":{"sling:resourceType":"one/components/structure/adminpage/site/customization","customization":{"1":{"customizationType":"TestDrive Request","customizationReassuranceMessage":"Finalisez votre demande d'essai et faites-vous rappeler par un conseiller.","customizationCtaLabel":"Reprenez votre demande"},"2":{"customizationType":"General request","customizationReassuranceMessage":"Finalisez votre demande de contact et faites-vous rappeler par un conseiller.","customizationCtaLabel":"Reprenez votre demande"},"3":{"customizationType":"Finance request","customizationReassuranceMessage":"Finalisez votre demande de financement et faites-vous rappeler par un conseiller.","customizationCtaLabel":"Reprenez votre demande"},"4":{"customizationType":"Quote request","customizationReassuranceMessage":"Finalisez votre demande d'offre et faites-vous rappeler par un conseiller.","customizationCtaLabel":"Reprenez votre demande"}}},"dealerLocatorParams":{"sling:resourceType":"one/components/structure/adminpage/site/dealerLocatorParams","general":{"aroundMe":"autour de moi","searchPlaceholder":"Indiquez votre localisation","renaultPartner":"Concessionnaire recommandé","strapline":"Réseau Dacia","title":"Choisissez votre concessionnaire","filterResults":"filtres","geolocalisationErrorMsg":"Erreur de géolocalisation","favoriteDealer":"Concessionnaire favori","legend":{"info":"Découvrez nos concessionnaires et nos partenaires agréés","major":"Concessionnaire Dacia","minor":"Partenaires Dacia","title":"Légende"}},"cta":{"selectAsFavorite":"sélectionner comme favori","seeOpeningHours":"voir les heures d'ouverture","seeAllDealers":{"link":"/trouvez-votre-concessionnaire.html","label":"voir tous les concessionnaires"},"select":{"label":"sélectionner"},"expandResults":{"label":"afficher les résultats"},"contactUs":{"link":"/contactez-nous/contact.html","label":"contact"}},"info":{"openingDoors":"portes ouvertes du {startDate} au {endDate}","openingHours":"heures d'ouverture","closed":"fermé","opened":"ouvert","direction":"itinéraire","vacations":"fermeture annuelle","nextOpening":"prochaine ouverture","spokenLanguage":"langue(s)","contactDetails":"détails","website":"site Web","services":"services"},"onlineAppointment":{},"pattern":{"streetAddress":"{postOfficeBox}{streetAddress}","cityZipCode":"{postalCode} {locality}"},"coordinates":{}},"c2gParams":{"currency":"EUR","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"transverseParams":{"showVersionEngine":true,"disclaimerDirectDisplay":true,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams","finance":{"jsProxyUrl":"//prod.rciservices.eu/proxy/js/latest/RCIFinancialProxy.min.js"}},"tradeInParams":{"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/tradeInParams"},"consumptionEfficiencyGraph":{"efficiencyTitle":"Efficiency Class","sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph"},"ccParameters":{"legal":"https://fr.dacia.be/cookies.html","position":"bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent","solution":"one"},"googleMapsParams":{"region":"fr","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"ecologicalParams":{"ecoMalusDetailsLabel":"de malus écologique","recoveryBonusDisclaimer":" ","ecoBonusDeducted":false,"recoveryBonusDetailsLabel":"Prime de reprise non incluse de ","recoveryBonusDescription":"Offre réservée aux particuliers pour l'achat du modèle Dacia neuf concerné à l'échange de votre ancien véhicule à recycler. Non cumulable avec toute autre prime de reprise","sling:resourceType":"one/components/structure/adminpage/site/ecologicalParams","ecologicalMalusDisclaimer":" ","ecologicalBonusDescription":"Le montant de ce bonus n'est pas inclus dans le prix du véhicule. Voir conditions en concession","ecologicalMalusDescription":"Le montant de ce malus n'est pas inclus dans le prix du véhicule. Voir conditions en concession","ecoBonusLabel":"de bonus écologique"},"searchParams":{"apiKey":"AIzaSyB4yodCAiPQnITHO0kB5r5jFixbs9iWNi0","searchEngineKey":"017640197753520077557:lyisvro-fjk","sling:resourceType":"one/components/structure/adminpage/site/searchParams"},"seoParams":{"language":"fr-fr","sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"fr-be","rootPath":"https://easyconnectstore.renault.no/content/dacia/be/fr.html"},"2":{"language":"fr-lu","rootPath":"https://easyconnectstore.renault.no/content/dacia/lu/fr.html"},"3":{"language":"fr-fr","rootPath":"https://easyconnectstore.renault.no/content/dacia/fr/fr.html"},"4":{"language":"fr-ch","rootPath":"https://easyconnectstore.renault.no/content/dacia/ch/fr.html"},"5":{"language":"fr-ma","rootPath":"https://easyconnectstore.renault.no/content/dacia/ma/fr.html"},"6":{"language":"fr-dz","rootPath":"https://easyconnectstore.renault.no/content/dacia/dz/fr.html"}},"sitelangs":{}},"siteParams":{"language":"fr","countryName":"Luxembourg","brand":"dacia","country":"lu","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"fr-LU","rtl":false,"country3":"LUX","product":"DACIA"},"analyticsParams":{"gtmContainerId":"GTM-KL36Q2B","gtmConsentContainerId":"GTM-MJQBHV7","kameleoonId":"5xofxi4ply","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"5275f3e2-3a5f-45e3-a0ff-eac35d266946","enableConsentMode":true,"pagePolicyLink":"/cookies.html","enableFunctionalScript":false,"nobanner":false}},"gigyaParams":{"enabled":true,"apiKey":"3_mf3DZl0r_uZofIy22MO1iuh-N_iy_eeAXtpjTJ7bSrT0poEGvSgcTi2j2jAB0lmn","dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"homePage":"/","link":[{"rel":"canonical","href":"https://www.dacia.lu/contactez-nous/information-services.html"},{"rel":"alternate","hreflang":"fr-be","href":"https://fr.dacia.be/contactez-nous/information-services.html"},{"rel":"alternate","hreflang":"fr-lu","href":"https://www.dacia.lu/contactez-nous/information-services.html"}],"meta":[{"name":"description","content":"Indiquez votre adresse email e recevez toutes les informations sur les services proposés par Renault pour votre future voiture."},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"transverse","mboxActivated":"no","pageName":"owner-sections|contact-us|service-information-vp","pageType":"form","sling:resourceType":"one/components/base/analytics","vehicleModel":"","formCategory":"lead_vn","formType":"service_request","formName":"ONE-BAS","formStepNumber":"0","formStepName":"Information services - particuliers"},"authentication":{"override":true,"needAuth":0,"sling:resourceType":"one/components/base/authentication"},"liveChat":{"activateProductPlans":false,"sling:resourceType":"one/components/structure/livechat","activateEdito":false,"activateHomepage":false},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Accueil","url":"https://www.dacia.lu/"},{"title":"Contactez-nous","url":"https://www.dacia.lu/contactez-nous.html"},{"title":"Demande d'information sur les services","url":"https://www.dacia.lu/contactez-nous/information-services.html"}]}},"slingList":["one/components/common/structure/leadform/homepage","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/common/structure/content/verticalContentZone","one/components/common/structure/content/layout2Zone","one/components/common/leadform/slice68vF","one/components/common/leadform/slice68vE","one/components/edito/slice21v0","one/components/edito/componentD7v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/dacia/vn/modelParams","one/components/dacia/vn/offerParams","one/components/vn/productParams","one/components/common/structure/leadFunnelParams","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/authenticationParams","one/components/page/featureFlipping","one/components/structure/professionalParams","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/brandsAndModelsParams","one/components/structure/adminpage/site/customization","one/components/structure/adminpage/site/dealerLocatorParams","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/transverseParams","one/components/structure/adminpage/site/tradeInParams","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/adminpage/site/cookieConsent","one/components/structure/adminpage/site/googleMaps","one/components/structure/adminpage/site/ecologicalParams","one/components/structure/adminpage/site/searchParams","one/components/structure/adminpage/site/seo","one/components/structure/adminpage/site/site","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/gigyaParams","one/components/base/analytics","one/components/base/authentication","one/components/structure/livechat","one/components/base/breadcrumb"],"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"lastSearch":{},"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"leads":{"leadsError":false,"leadsSuccess":false,"postingLeads":false,"leadId":"","origin":"","campaign":""},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false,"scrollToChat":false},"suggestions":{"searching":false,"autocompleting":false,"error":false},"comparator":{"vehicles":[],"isPaneOpened":false,"isPaneVisible":false,"displayOnlyDifferences":false,"isRehydrate":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null,"pendingEmail":null,"isPasswordUnsecured":false},"favorites":{"vehiclesNb":[],"isRehydrate":false},"configuratorAlpine":{"completedSteps":[],"selectedCategoryEquipment":null,"fullScreen":false,"currentAnimations":[],"currentBackground":{},"currentView":{},"isAtelierAlpineView":false},"configuratorDacia":{"views":{},"completedSteps":[],"currentUri":"","displayAxsModal":true,"savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"equipmentsTab":"","accessoriesTab":""},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"error":null},"finance":{"criterias":{},"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}